Why Choose Us?

If things get lost, damaged or stolen, other than your excess, you will not be left having to pay to repair or replace the items.

Tenants Contents Insurance gives you peace of mind

If things get lost, damaged or stolen, other than your excess, you will not be left having to pay to repair or replace the items.

Paymentshield search a panel of selected insurers at the start and for the lifetime of the policy

Paymentshield search a panel of insurers to help you get Defaqto 5 star rated insurance. Regardless of the price the policy cover levels remain the same, meaning every year, they’ll search the panel of insurers, and will always do their best to offer the most suitable quote, whether that is from your current insurer or a different one, if they are cheaper.

The policy is a pay as you go subscription.

You're not tied into a contract which gives you flexibility if your circumstances change. There's no credit checks or credit agreement. It works the same way as other subscriptions like Netflix or Spotify.

The policy is rated 5 out of 5 stars by Defaqto

With so many insurance options out there, finding the right one for you can be challenging. Defaqto independently assesses the features and benefits of the insurance, Paymentshield's Tenants Contents Insurance has the top 5 Star rating for its cover.

Customers have rated Paymentshield excellent on Trustpilot as of Oct 2024

Trustpilot hosts reviews to help consumers shop with confidence. The higher the independent rating, the more confidence you can have with the company.

Accidental damage to your landlord’s property is covered

Most tenancy agreements state that it’s your responsibility to cover the cost of repairing any accidental damage to the landlord’s property. Tenants’ Liability Insurance could protect you against these costs up to £10,000.

There are no administration, adjustment, or cancellation fees

You won’t be charged any fees if you change your cover levels, you need to move cover to a new home or simply need a copy of your policy documents.

The policy covers everyone in your household

Paymentshield’s Tenant’s Contents Insurance provides cover for you, your partner, children and any other person permanently living with you under your tenancy agreement.

Accidental damage for electrical equipment is included

Accidental damage to televisions, computer equipment, including laptops, tablets and games consoles inside the property are covered as standard.

You can service your policy in a way that suits you

You can either speak to the UK based call centre, access the customer portal online or use the webchat service.

Working from home is covered

If you work from home your business equipment is covered as standard, such as printers, office furniture, telecommunications equipment and computer aided design equipment. Stock or tools are not covered.

Accidental damage by pets is covered

Accidental damage by a pet is covered for things like damage to your televisions, computer equipment and games consoles inside the property. If you've chosen to upgrade your accidental damage, other pet damage is covered, however chewing, scratching, tearing, or fouling is not covered.

Designed just for tenants

The product is designed for tenant’s renting a property. As everyone's needs are different, the insurance is flexible with optional extras available like worldwide belongings, so you can tailor it to suit your individual needs and budget.

Alternative accommodation

If the home is made uninhabitable because of damage to your contents by an event covered by the insurance, the policy will cover agreed accommodation expenses, including storage of property until the home is restored to normal living conditions and any rent you are liable to pay as stated in your tenancy agreement up to £10,000, until you can move back into the home.

What may not be covered...

As with all insurance policies and optional extras, there are circumstances when cover can't be offered or a claim paid. For example, where previous insurance has been cancelled, declined, declared void or terms imposed, claims whilst the property has been unoccupied for more than 60 days in a row, and money or credit cards held in the home for business, trade or professional purposes and any accidental damage caused by pets.

For full details of what's covered and what's not covered please read our Tenant's Contents Insurance Policy Booklet. Alternatively, you can find further information in our Insurance Product Information Document for Tenant's Contents Insurance.